FAQs

Below are some of the frequently asked questions to assist you.

Below are some of the frequently asked questions to assist you.

You can contact our customer support team through our contact page at https://avnext.com.au/contact/

Alternatively you can also use the live chat option on the right or email us at info@avnext.com.au

We offer a variety of audio-visual products including commercial displays, projectors and screens, interactive panels, and unified communication tools. Since there are 1000's of products we are unable to list all of them on the website. We recommend you make use of our free consultation, we listen to your requirements and recommend a tailored product to suit your requirements and budget.

Yes, we offer free delivery on orders over $2000 within VIC and NSW.(metro only)

Absolutely! We help create custom AV bundles tailored to your specific needs.

We offer leading brands such as LG, Samsung, Sharp, SMART, BenQ, ViewSonic, Yealink, Promethean and more. Our product range is constantly growing, and because we work with thousands of items, not all products are listed online. Please feel free to contact us with your requirements so we can assist you with the right solution.

You can request a project quote through our website by filling out the form at https://avnext.com.au/quote/

We offer a price match guarantee to wherever possibel to ensure you get the best deal on your AV products.

Yes, we offer free consultations to discuss your AV needs and how we can assist you.

Yes, we offer professional installation services through our trusted AV integrators, who have more than 25 years of industry experience. They’ve worked on a wide range of projects, including schools, universities, government facilities, corporate offices, retail environments and more. This ensures your AV systems are set up correctly and operate at their best.

Yes, we have a returns policy which you can review at https://avnext.com.au/returns-policy/

Contact Us!

Contact us we’re always happy to help. Reach out and we’ll take care of the rest.

Returns Policy

 

- No returns or refunds are accepted for change of mind, incorrect product selection, or if the product is no longer required.
- Customers must inspect all deliveries upon arrival.
- If the shipment arrives with visible damage to the box or packaging, **do not accept the delivery**.Refuse the shipment and return it to the freight carrier immediately.
- Notify AV Next as soon as possible if a shipment is refused due to transit damage.
- Any transit damage claims may require photos of the damaged packaging and product.
- Warranty and damage claims are subject to assessment and manufacturer warranty terms.
- All commercial warranty is valid in Australia only, if shipped overseas they we be deemed as void, 0 warranty.
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