FAQ's

Below are some of the frequently asked questions to assist you.
How can I contact customer support
You can contact our customer support team through our contact page at https://avnext.com.au/contact/
Alternatively you can also use the live chat option on the right or email us at info@avnext.com.au
What types of products do you offer?
We offer a variety of audio-visual products including commercial displays, projectors and screens, interactive panels, and unified communication tools. Since there are 1000's of products we are unable to list all of them on the website. We recommend you make use of our free consultation, we listen to your requirements and recommend a tailored product to suit your requirements and budget.
Is there a minimum order for free delivery?
Yes, we offer free delivery on orders over $2000 within VIC and NSW.(metro only)
Can I request a custom AV bundle?
Absolutely! We help create custom AV bundles tailored to your specific needs.
What brands do you carry?
We offer leading brands such as LG, Samsung, Sharp, SMART, BenQ, ViewSonic, Yealink, Promethean and more. Our product range is constantly growing, and because we work with thousands of items, not all products are listed online. Please feel free to contact us with your requirements so we can assist you with the right solution.
How can I get a quote for my project?
You can request a project quote through our website by filling out the form at https://avnext.com.au/quote/
What is your price match guarantee?
We offer a price match guarantee to wherever possibel to ensure you get the best deal on your AV products.
Do you offer consultations?
Yes, we offer free consultations to discuss your AV needs and how we can assist you.
Do you provide installation services?
Yes, we offer professional installation services through our trusted AV integrators, who have more than 25 years of industry experience. They’ve worked on a wide range of projects, including schools, universities, government facilities, corporate offices, retail environments and more. This ensures your AV systems are set up correctly and operate at their best.
Do you have a returns policy?
Yes, we have a returns policy which you can review at https://avnext.com.au/returns-policy/
