- No returns or refunds are accepted for change of mind, incorrect product selection, or if the product is no longer required.

- Customers must inspect all deliveries upon arrival.

- If the shipment arrives with visible damage to the box or packaging, **do not accept the delivery**.Refuse the shipment and return it to the freight carrier immediately.

- Notify AV Next as soon as possible if a shipment is refused due to transit damage.

- Any transit damage claims may require photos of the damaged packaging and product.

- Warranty and damage claims are subject to assessment and manufacturer warranty terms.

- All commercial warranty is valid in Australia only, if shipped overseas they we be deemed as void, 0 warranty.